Terms & Conditions

Tesch5 LLC manages and operates www.janietesch-cassady.com (Website). Access to and use of this Website and the products and services available through this Website are subject to the following terms, conditions and notices. By using the services, you are agreeing to all of the Terms & Conditions which as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

www.janietesch-cassady.com retains the right to refuse any request made by you. If your order is accepted we will inform you by email by Tesch5 LLC. When placing an order you undertake that all details you provide to us are true and accurate.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

Payments are processed through PayPal, and you may receive a separate email confirmation from PayPal.

How To Return An Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase. Please use the contact from and write “return” in the subject line. Include specific item you wish to return and reason for return.

Return Exceptions

Merchandise that has been damaged, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Turnaround

All consumer orders are shipped within 72 hours Monday – Saturday. All retail deliveries are scheduled within 72 hours and delivered in person within 5 business days.

Carriers

We use the following carriers to deliver our consumer orders: USPS

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, box dimensions and your location. A small packaging & handling (P&H) fee is added to the shipping cost ($1.50 as of September 2015). Before the final checkout page you will be shown what the cost of shipping with P&H will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:

  • Billing Address
  • Shipping Address
  • Email Address

We do not collect any credit card or other financial data. All payments are processed through PayPal.

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not collect nor do we have access to your Credit Card data.

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

All graphics, logos, page headers, icons, feature and service names included in or made available through www.janietesch-cassady.com are trademarks, servicemarks, or other intellectual property of Tesch5 LLC. Such trademarks and other intellectual property may not be used in any manner that is not authorized by law or expressly by Tesch5 LLC in writing, or in any manner likely to cause confusion, or that disparages or discredits www.janietesch-cassady.com or Tesch5 LLC. All other trademarks not owned by Tesch5 LLC that appear on this website are the property of their respective owners. All rights reserved.

All content and images made available through this website remain the property of www.janietesch-cassady.com and Tesch5 LLC. You may store, store, print and display the content supplied solely for your personal use. You are not permitted to link, publish, manipulate, distribute or otherwise reproduce, in any format, any of the content on this site or related to this site without the express written permission of Tesch5 LLC.